Walk and Experience FAQ's

Walk Support
Independence & Challenge Ratings

Disabled accessible wheeled and walking route categories

We assess our walking routes for a range of abilities, requirements, and challenges.

Independence and challenge rating

There are many variants and levels of abilities for gauging suitable routes. So it is important to provide a range of walks for different levels of need.

Level 1 GREEN

  • The safest and easily accessible of routes. 
  • Minimal incline or uneven terrain. 
  • Provision of comprehensive mobility equipment including Changing Places Toilet or Disabled Access Toilet
  • Participants may have complex medical or mobility needs 
  • Participants may require urgent attention and an escape route to get to a safe place or vehicle in emergency
  • Suitable mobility equipment would be required. 
  • Regular seating opportunities may be available on site - if not, then we recommend walking frames or rollators with incorporated seating  

Level 2 BLUE

  • Intermediate walks for mobility scooter or wheelchair users 
  • Suitable for confident visually impaired people
  • Some guidance navigating occasional tricky terrain.

Level 3 RED

  • For experienced mobility scooter users with suitable all terrain vehicles 
  • Steeper inclines and challenging uneven surfaces. 
  • People independent enough to offload equipment and require minimal assistance unless an emergency arises. 
  • These may include ambulatory participants or non ambulatory.
  • Toilet transfer and changing requirements may vary. 
  • Suitable for people whose disabilities do not affect their mobility
Risk Assessments

Our walks are Risk Assessed by the Walk Leader. We also continue to assess throughout the duration of the session.

We have a Covid19 Risk Assessment in line with current UK Government recommendations and guidelines

All risk assessments are available to see during each session.

For your safety, please read the guidance notes below for Walk Preparation, Hidden Disabilities and Wheeled User Guides.

Walk Preparation

We provide equipment to aid your experience. For your own comfort we recommend that you take note of the following list

  • Bring a full water bottle
  • Toilets may only be available at the beginning and end of each session.  
  • Bring clothing and protection from the weather and environment.. Waterproof outwear if rain is forecast, Wellies or walking boots. Sun hat, Sun shades, Sunscreen on the hotter days. 
  • We can provide some Ponchos and waterproofs. However please bring a spare change of dry clothes just in case.
  • If the walk is planned for a narrow path through vegetation, then no open toed footwear, legs must be covered, even in summer to prevent stings or scratches.
  • Bring medication if needed or for emergencies (Asthma Inhaler, Epi-Pen)
  • Bring snacks/refreshments if during lunchtime
  • Optional equipment- camera, binoculars
  • Feel free to also bring any comfort objects or assistance animals.
Hidden Disabilities

PLEASE NOTE: Wild With Wheels are not medically trained professionals.

Our team hold valid Outdoor First Aid, First Responder and Mental Health First Aid training. So are competent to assist in an emergency.

We respect all medical privacy, but we do ask that you advise our group leader (in confidence) during the booking process of any medical condition which may need additional support or allowance such as...

  • Heart / Cardiac condition
  • Asthma 
  • Bladder or Bowel condition 
  • Epilepsy
  • Lung condition requiring additional oxygen
  • Anaphylaxis / Severe Allergy
  • Metabolic Condition (Diabetes)
  • Neurological or Neuromuscular condition
  • Autoimmune condition
  • Any other condition, diagnosed or undiagnosed which may require assistance or may be triggered during the session. 

Adverse Weather

As Wild with Wheels Experiences are primarily an outdoor nature experience, we expect to continue our sessions throughout the seasons, and part of natures experience includes the notorious British Weather.

We are as prepared as we can be for wet and cold weather as we can provide ponchos to keep dry. And some of our locations to include sheltered spots.  

Throughout the colder and wetter Winter months, we hold nature based sessions at Fort Burgoyne, which as lots of sheltered spots, but also outdoors for those who like to be outside.

Safety of our participants is first and foremost so we will cancel if the location is not suitable for the following...

* Lightning Storms

* High Winds

* Treacherous Ice or Snow

We will endeavour to communicate this to participants, with as much notice as possible and will try to reschedule for another time.

Physical Accessibility (Mobility)
Wheeled User Information

All of our walks and experiences have been road tested by Disabled Nature Hikers.

One of our main criteria's in assessing suitability, is to ensure there is a safe parking facility. Where mobility equipment can be offloaded with plenty of room, and not just on a roadside. Or for those with Blue Badges to park safely and with ease. 

Please note: we cannot guarantee parking availbility in public carparks during peak times. Although most of our walks will have ample spaces.

We appreciate the fluctuations in chronic and hidden illnesses. And offer bespoke experiences to ensure our participants are comfortable and can rest whenever needed with our Support Walkers. We adapt the pace to the groups abilities. 

We can offer help with mobility aids and offer Mobility Scooter hire if needed through Folkestone Mobility.

If your organisation require transport hire and are local to Folkestone then Touchbase Care hire their minibus with space for 2 wheelchairs.

Mobility Scooter Checklist

Our experienced team offers support to help you to familiarise with riding your mobility scooter in all terrain conditions whilst enjoying and connecting with the countryside.

When participating in Nature trails, please take note of the following:

  • Ensure you have a fully charged battery.
  • Follow the recommendations for charging your battery to optimise it's effectiveness.
  • Take out Mobility Scooter Insurance if you are concerned that you may have issues with your Scooter.
  • [DISCLAIMER] We do not have breakdown cover for Mobility Scooters on our sessions. Wild With Wheels holds no responsibility for your use of Mobility Equipment.
  • We recommend that your Scooter is maintained and serviced at regular intervals to ensure your safety and keep optimal performance capability.
  • Join a session which matches your physical capacity as well as experience.
  • Please advise if you need any support on arrival to assist with offloading equipment via hoist or ramp. PLEASE NOTE: Our Support Walkers do not have lifting equipment so are unable to manually lift heavy parts of more than 10kg.
  • We provide a Mobility Pack for each Wheelchair or Mobility Scooter to provide an inclusive experience whilst seated. These contain a folded reacher, magnifying glass, waterproof clipboard, poncho incase of adverse weather. 
  • In larger groups we also provide a tour guide listening device so that all participants are able to hear the Group Leader.

Useful Contacts

Gov.uk https://www.gov.uk/mobility-scooters-and-poweredwheelchairs-rules Blue Badge Mobility Insurance No 7 Ridgeway Office Park Bedford Road Petersfield Hampshire GU32 3QF Tel: (01730) 233101 Email: [email protected] https://www.bluebadgemobilityinsurance.co.uk/ electricwheelchair-insurance Fish Insurance 12 Sceptre Court Sceptre Way Bamber Bridge Preston PR5 6AW Tel: 0333 331 3770 https://www.fishinsurance.co.uk Motability Tel: 0300 456 4566 http://www.motability.co.uk

Autohome Assistance Membership Department & Customers Services Tel: (01604) 640900 Email: [email protected] http://www.autohome.co.uk Chartwell Insurance Chartwell Insurance Services East Winch Hall East Winch King’s Lynn Norfolk PE32 1HN Tel: 0330 123 1029 https://www.chartwellinsurance.co.uk

Breakdown services which offer cover for Mobility Scooters (we are not affiliated with)

https://www.autohome.co.uk/vehicletype/mobility-scooters-and-powered-wheelchair Autohome 

Wheeled Walks Safety Guide

Wheeled Walks Safety Guide

Wild With Wheels would like you to enjoy your experience with us. So we have listed our recommendations.  

Disclaimer: All information on this site is given with your comfort and wellbeing in mind and no liability is accepted in respect of any damage, loss or injury which might result from acting on it.

Key Points:

Battery Charge: Always ensure you have a full charge on your battery

Battery Maintenance: Follow manufacturers guidance to keep your batteries in optimal condition.

Battery Performance: Batteries have a shelf life and can deteriorate if not kept in good condition. Batteries can discharge quickly, thus reducing the range or power distance or effort up hills for instance.

Service / Maintenance: Keep your Scooter or Power Wheelchair regularly serviced and maintained to avoid any problems occurring whilst out in the countryside

Insurance / Recovery: Like a motor vehicle, there are options to insure or have a recovery plan

Items to bring:

  • Appropriate Clothing for High or Low Temperatures or Wet weather. (Hat, Gloves, Sunscreen, Waterproofs)
  • Blanket to keep warm or sit on
  • Snacks
  • Water / Drinks

Wheeled Walks Guidance.

  • Always turn off the scooter/ power chair when you stop.
    • Even for short stops, as it is easy to accidentally knock the joystick or controls on the tiller and to move unexpectedly forwards or backwards. Potentially injuring a bystander or damaging your scooter / powerchair.
  • Keep a distance between scooters.
    • If one is directly in front of you and has to stop suddenly, then you will have time to react and stop safely.
  • Slopes and Hills.
    • Turn your speed down to the 'Tortoise', Slow setting (4mph)
    • Leave more space than usual between yourself and the scooter in front, to avoid any collisions and to be able to maintain a steady speed when venturing up or down a hill without having to brake suddenly, which would make it more difficult to regain momentum.
    • When going up a steep hill, ensure that you lean into the slope, to ensure your weight is as far forward as possible in the seat. This will keep you stable, and to keep a good grip with the wheels, and ensures the scooter doesn't raise the front wheels up. This can occur with the 3 wheeled scooters.
Inclusive Interactive Experiences FAQ's

Interactive and Inclusive Guided Walks

Wild with Wheels bring connections to the landscape through interacting with nature.  

We explore visuals and sound with colour, smell and touch with our available senses.  

We use our surroundings creatively which offers inspiration. This leads to time to be still and listen to tales of inclusion and folk tales relating to the journey. 

We share the beauty of the seasons, the changes of weather, climate and light.. All of this whilst being in the fresh air of the outdoors which ultimately brings positivity to our wellbeing.

Our accessible routes are carefully chosen to provide safe parking for disembarking as well as having public access toilet facilities close by.  

Some routes also provide local amenities such as a cafe, bar / restaurant, or local produce.

Our guided walks are fully supported, so we take into account the ratio of needs, we can cater for 1:1 or 2:1 for high needs participants, all the way through to those with more independence.

Our Community Engagement team discuss all elements in the booking process to ensure that the group will arrive fully prepared for the forthcoming activities. We can cater for all scenarios of what the English Weather holds for us, and adapt accordingly. So we can all still continue with the guided walk and have a pleasant experience outdoors.

Extreme weather which is treacherous and makes it unsafe High Winds, Lightning, and Heavy Snow will mean regrettable postponement and the group will be rebooked at the nearest convenient slot.

As a fully funded project, we will be evaluating with anonymous case studies to show the benefits of each guided walk. We also will be taking recordings both visual and audio. These are carefully taken to avoid identifying individuals when sharing through media channels. Full consent will be required for photographic release. We encourage participants to take and share their own photography too with us if they so wish.

All participants are offered a colour coded lanyard to wear, which identifies their preferences for communication with unfamiliar members of the group and also for displaying if they are medically vulnerable and shielding, and would request others to remain socially distanced from them. There is also a whistle attached to attract attention if needed.

Each session is best booked to focus on a group of similar needs, although our key factor is inclusion, so no person or support animal or equipment is excluded.

Our facilitators are DBS checked and have training in safeguarding. We also have First Aiders, and comprehensive Public Liability Insurance and routes are risk assessed.

Nature, Sense of Place Walk Leader

  • With Gini Mitchell (Mobility in the Wild)

Gini guides the walk on her Mobility Scooter, leading the group on a journey of exploration, connection and inclusion.

Being disabled, Gini is able to easily identify the restrictions, barriers and needs of participants from all physical, emotional, cognitive and sensory differences.

She has ensured that through careful planning, the participants will be able to interact and connect with their natural surroundings, gain appreciation of the native wildlife as well as learning about historical and geographical interests in the landscape.

She encourages use of mobility aids to be able to enjoy the countryside independently.

Creative Arts and Media (Audio and Visual)

  • With Miranda Gavin (Nature Arts Educator)

Miranda is our Arts and creative media facilitator. She will introduce new angles of exploring the world through photography and other audio and visual elements.

She brings inclusive and supportive tuition to participants.

Artistic learning experiences can improve people’s receptiveness and ability to enjoy and connect with the natural environment. Miranda provides support to people with disabilities to experience nature in the wild while championing accessibility and inclusion through providing high-quality arts-based activities. Some examples using photography will be creating images using pinhole cameras, Solargraphs and Sunprints.

The activities are designed to be accessible, sustainable, and adaptable depending on individual needs, abilities, and motivation, as well as on environmental conditions such as the weather.

Story Telling and Audio Narration for Sight Impairments and Vision Loss

  • With Emily Ghassempour (Books for Change)

Emily will be sharing stories of many diversities. She connects us to cultural elements of the landscape and our neighbours. Folk tales share insights into a deeper world of our ancestors' connection with plants, the land and to each other. She incorporates props and tools to help to embed the message within the stories.

Emily sets a relaxed storytelling environment, which can be unconventional. The audience has been known to listen whilst sat comfortably in a nearby tree and participants are free to carry on with any activities or crafts they are immersed in during storytime. Any participants are welcome to join in with telling their own story or read alongside Emily.

She also assists those with Sight Impairments to view the surrounding landscape within their own imagination, as she gives detailed audio description of the world which those blessed with sight can see. Emily is a calming influence and will naturally assist anyone struggling physically, mentally or emotionally along the route.

Cancellation Policy
Cancellations and Postponement

We understand unforeseen circumstances can affect attendance.

Adverse Weather - We will need to cancel in high winds, treacherous conditions or very high temperatures.

However we will still endeavour to hold the session during all other elements of our unpredictable British weather.  

We do have access to provide suitable weather protection, as Ponchos and some waterproofs.

There is no such thing as the wrong weather.. just the wrong clothing!

Health and Safety for 1:1 staff to participant ratio. - We would need to cancel or make alternative arrangements for safety purposes if we are unable to provide full support to 1:1 or 2:1 requirements.

Digital Accessibility
Web Digital Access

Please note: This website does not yet include an accessibility system or plugin.


Website Accessibility Statement

This accessibility statement applies to the website. We are looking to ensure that this website is as easy to use for as many people as possible.

For example, that means you would be able to:

  • zoom in up to 300% without the text and images spilling off the screen;
  • change contrast levels, colours and fonts;
  • navigate most of the website using just a keyboard;
  • navigate most of the website using speech recognition software;
  • listen to most of the website using a screen reader;
  • stop blinking and flashing of moving elements

We also aim to make the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

AbilityNet - my computer my way https://mcmw.abilitynet.org.uk/

How Accessible this Website is

We know some parts of this website are not fully accessible:

- you cannot modify the line height or spacing of text;
- there are no PDF documents linked to on this website may not be fully accessible to screen reader software;
- where possible video content is captioned but third party content may not.

Feedback and Contact Information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please contact us.

We can be contacted by email. If you are emailing outside of these hours, please leave your contact information and we w
If we cannot provide the format you need immediately, we’ll get back to you within 7 days.

Reporting Accessibility Problems with this Website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us.

Non-accessible Content

The content listed below is non-accessible for the following reasons.

Not documented presently.

Preparation of this Accessibility Statement

This statement was prepared 24 2022.

It was last reviewed on 24 May 2022.